Here are some of Glenn’s articles, available for downloading. they are all PDF files and should open ok in your browser or PDF reader. If you would like to download them, right click on the entry and Save to download folder (Opera), Save target as (Internet Explorer) or Save link as (Firefox, Chrome). All items © Glenn Sanders 1998-2009: please acknowledge appropriately if you use them.

  • EDM – a risk management perspective, by Glenn Sanders, February 2002. Why a disaster recovery plan simply isn’t good enough, and why being ‘electronic’ makes no difference to planning for business continuity.
  • Changing the role of Records Management: corporate memory, documents and workflow, by Glenn Sanders. Managing the corporate memory is an increasingly important aspect of recordkeeping, yet available software tools are inadequate, because users think in terms of processes, not documents. Our toolkit lacks the ability to handle intangible processes not involving documents. However suitable tools do exist, in workflow systems and their process management components. Originally published in Informaa Quarterly 18(3) August 2002.
  • Managing Intangible Assets in Small Independent Schools, by Glenn Sanders, August 1999. Compares several ways of measuring intangible assets, and suggests Balanced Scorecard measures suitable for a small school. OK, so it isn’t about document management or libraries, but a bit of lateral thinking never hurts. And it’s relevant for anyone interested in knowledge management. [still working on converting this one to PDF, please be patient]
  • Metadata without tears, by Glenn Sanders. Capturing metadata can add significant overheads to business processes. However there is considerable explicit and implicit metadata available in documents and the systems used to create and access them, and this can be captured with little or no human intervention. Originally published in Informaa Quarterly 17(4) November 2001.
  • Recordkeeping for Small Business, by Glenn Sanders, 1998, 2002. An introduction to basic recordkeeping for small businesses and non profit organisations.
  • Sample Business Continuity Plan, by Glenn Sanders, 2004. So many people have asked for this that we’ve made it available here. It is at the services and operational level (what to do when the system is down or the phones don’t work), and doesn’t get into things like how to scrape corrosive mud off vital records – that’s disaster recovery, not business continuity.
  • Towards a Unified Theory of Stuff, by Glenn Sanders, November 2000. The debate about the relativity of ‘documents’ and ‘records’ is preventing theoretical advances in document management. This note suggests ‘stuff’ as a single, unifying alternative, and discusses several paths for future research in the light of Quantum theory, infogenic inheritance, automatic indexing and S-space.