Glenn is a skilled and experienced consultant, business systems analyst, writer and trainer. He is a member of the Records Management Association of Australasia and the Australian Libraries and Information Association. He is a graduate of the University of NSW (BA, Dip Lib) and RMIT University (GDDM, MBII). Glenn has written three books and many articles, speaks regularly at seminars and conferences, and presents lectures and seminars at universities.
His skills include:
- electronic document management
- strategic, needs and cost analysis
- project planning and management
- outsourcing needs and benefits analysis
- computer system specification, evaluation and selection
- standards development
- systems scoping, analysis and specification
- document, records and library management
- technical writing, staff training and documentation
Glenn specialises in bridging the gap between systems and users, ensuring that computer systems are integrated closely with optimum workflows and procedures, and that corporate objectives are met.
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