Glenn is very experienced in all aspects of library management, particularly relating to resource sharing, splitting and merging, outsourcing, user surveys and computerisation. His Library projects include:
- A review of the operations, user needs and automated systems of the library of the Queensland Premier’s Department, including detailed cost benefit studies, and technical evaluations. He prepared RFI specifications, and advised the Department on their evaluation and selection of a replacement system.
- Advising several small and medium-sized businesses on their options for setting up a library service
- A review of the operations, user needs and automation needs of the Australia-wide library network of the Administrative Appeals Tribunal, including a detailed cost benefit analysis, and preparation of functional specifications for a computer system. He then advised the Tribunal during their evaluation and selection of a computer system.
- A report on the need for an interlibrary loan module for the Australian Bibliographic Network (now Kinetica). This is one of Kinetica’s most effective services.
- Preparation of the first Australian guide to interlibrary loan and document delivery. (Canberra: ACLIS, 1993), and subsequent revision of the Australian interlending code.
- A report on the possibility and desirability of full or partial outsourcing of the library of the Queensland Department of Tourism, Industry and Small Business.
- Advising the libraries of the Australian Securities and Investment Commission on their selection and implementation of an automated system linking seven sites on a wide area network across Australia.
- Preparation of a strategic options and detailed cost benefit study, together with comprehensive functional specifications, for the computerisation of the library of the Graduate School of Business, University of Sydney. This study included the need to link CD ROM databases across disparate networks, and internationally.
- A study of the costs of servicing external library users, for Unison, a cooperative of all academic libraries in NSW.
- A strategic study on options for upgrading and linking the computer systems of the libraries in all South Australian TAFE Colleges.
- A strategic study on options for upgrading and linking the library systems of all South Australian Schools.
- Consulting on software development, and preparation of detailed functional specifications, for three leading commercial library management systems
- Marketing surveys and advertising advice to several leading library software suppliers
- Advising the Library of the Sydney Opera House on the selection and implementation of a networked scanning system for their collection of 5.5 million press clippings
- Advising on the implementation of computerised library management systems for over sixty libraries in all sectors and of all sizes.
